Enrolling in Benefits

Benefits coverage for full-time employees begins on the date of hire, and you have 30 days to elect your benefits. 

How to Enroll

Log in to ADP Workforce Now: Okta SSO or workforcenow.adp.com

  1. Log in to ADP via Okta (gongio.okta.com). If you are unable to log in, reach out to the Benefits & Payroll teams. Click Enroll Now or Remind Me Later.

  2. Click “Start Enrollment” to be taken to “Welcome” section.

  3. Ensure all information is up to date in “Manage Dependents & Beneficiaries” section.

  4. All plans will be displayed in “Select Benefits” section; You will have option to “Select Plan” to confirm your election, “View all Plans” for other options in the category, or “Waive benefit” and select the reason for waiving.

  5. After plan selection, review costs either per pay period, or annual. (this is just for your reviewing and understanding, it will not impact costs).

  6. When enrolling in plans, select dependents if applicable. If you need to update or add a dependent.

    Note: The coverage level for your enrollment (Gongster Only, Gongster + Spouse/DP, Gongster + Child(ren), Gongster + Family) is driven by which dependents you select to enroll for Voluntary Life Elections and Beneficiaries, you will need to select your beneficiaries. Start by clicking Select Plan and choose the amount of coverage for each.

  1. For Voluntary Life Elections and Beneficiaries, you will need to select your beneficiaries. Start by clicking Select Plan and choose the amount of coverage for each.

  2. If the amount is over the guaranteed issue amount, you will need to provide an Evidence of Insurability (EOI) and submit to Gong.

  3. Next, select your beneficiaries, including Primary and Secondary. Click continue to preview and review. Then click Save and Continue to Next Benefit.

  4. On the final “Review and Submit” section, please review all your selected benefits. When you have confirmed them, click “Submit Enrollment”. Note that your benefit elections will not be processed until you click “Submit Enrollment”. If you click Save for Later instead, these enrollments will not be submitted to your HR team until you fully submit the enrollment.

  5. Please ensure you receive the confirmation note indicating your elections have been submitted.

Changing Benefits After Enrollment 

During the year, you cannot make changes to your benefits unless you have a Qualified Life Event. If you do not make changes to your benefits within 30 days of the Qualified Life Event, you will have to wait until the next annual Open Enrollment period to make changes (unless you experience another Qualified Life Event). 

For most events, changes are effective on the first of the month following the completion of the following steps:
  1. Go online to your ADP account to enter your qualifying life event: workforcenow.adp.com
  2. Gather supporting documentation of the life event.
  3. Send the documentation to the Gong Benefits Team.

Common Qualified Life Events Include

  • Marriage
  • Welcoming a new child
  • Loss of coverage
  • Leave of absence
  • Loss or change in employment